Logistical management - Gis applications:
Using GIS also allows a radical improvement in daily work management practices - such as planning new installations, scheduling operation and maintenance work as well as outages, and responding to consumers' trouble calls. It can help engineers in finding the optimum route to take for inspections or maintenance jobs. This is because it provides accurate and reliable spatial and non-spatial information to the utility operational staff.
A distinct feature of GIS is that it enhances consumer service by integrating network and customer management. When a customer call originates, managers can readily view the feeding network. The attending crew can be promptly deployed to the affected site or diverted from other locations with minimal effort. Workforce allocation is optimised when crews must be moved around to attend to emergencies and the distances are large, as is common in rural settings. Logistical management improves further as crews are rotated, and as additional gangs come into new areas to help out during emergencies.