IS strategy - Information System
As an operations manager when attempting to navigate your organisation through the information landscape and make best use of the available systems you must develop a strategy in the same way as you would for marketing, product development or human resource management. The information system is no longer only a support to the business but a major force enabling business performance. The focus is no longer on the technical attributes of the IS but on its place as part of the provision of customer solutions.
Before these questions can be answered it is necessary to understand the following basics. Firstly the nature of information, secondly the processes use by the IS in managing the information and thirdly how organisations use information to add value.