Investigation of potential solutions
The investigation of potential software solutions must involve what is common practice in the industry. Consider the following questions:
The solution within the context of the organisation
It is important to understand the placement of the solution within the context of an organisation:
Is the organisation paid or voluntary - and what effect does this have on the KM solution?
Staff preparedness: are there continuing education or professional organisation courses that can get staff members to be more up-to-date with their peers?
Interaction with other organisations and potential clientele: Are there conferences? Trade shows etc?