How to measures defect removal efficiency for the product, Project Management

Number of post-release defects (found by clients in field operation), categorized by level of severity

Ratio of defects found internally prior to release (by inspections and testing), as a percentage of all defects

All defects contain defects found internally plus externally (by customers) in the first year after produce delivery

 

Posted Date: 4/2/2013 2:11:03 AM | Location : United States







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