Handling customer complaints, Software Engineering

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 

Posted Date: 10/20/2012 7:03:36 AM | Location : United States







Related Discussions:- Handling customer complaints, Assignment Help, Ask Question on Handling customer complaints, Get Answer, Expert's Help, Handling customer complaints Discussions

Write discussion on Handling customer complaints
Your posts are moderated
Related Questions
A computer program is "user friendly", when it is designed with simple of use, as one of the primary purposes of its design.

State the process of White box testing White box testing:   This method, also termed as glass box testing, is performed early in testing process.  By using this, software engi

System evolution of life cycle process The lifetime of verge systems is too long. They must evolve to meet change requests. The evolution may be expensive. Existing sy

Discuss in detail the design concepts. Abstraction Functional abstraction Data abstraction Control abstraction Information hiding Each unit in the s

Clear box testing is the similar as white box testing. It is a testing approach that consider the application's program structure, and acquires test cases from the application's pr

Why WinRunner may fail to identify an object on a GUI? WinRunner may fail to recognize an object in a GUI in below cases: - If it isn't a standard windows object - If the

What is the correct order in which a software project manager estimates various project parameters while using COCOMO?

Aims: The aims of this report are to enable you to explore the background, motivations, history,  development and/or applications of one of the stochastic models.   You may choose

What are the various categories of software? Application software System software Engineering/Scientific software Web Applications Embedded software Artificial I

Question: Advanced Buttons and Event Detection. a. With two ways to assign event handlers to buttons, which one do you preferably use and why? on(press) vs. onPress b. Wh