finite capacity model, Operation Management

#questionGo-Fast Travel agency has a phone reservation system with 5 lines answered by one travel agent. that means 4 customers can be placed on hold while one is being served. if all 5 lines are in use, a new caller will get a busy signal. potential customers call the agency on average every 15 minutes (exponential distribution). an average phone call lasts 12 minutes (exponential distribution). On average per hour, how many customers cannot get through to the travel agent? on average, how long must a customer wait before his/her call is answered?..
Posted Date: 10/18/2012 1:08:09 PM | Location : United States







Related Discussions:- finite capacity model, Assignment Help, Ask Question on finite capacity model, Get Answer, Expert's Help, finite capacity model Discussions

Write discussion on finite capacity model
Your posts are moderated
Related Questions
A description of the article and where it was found Identification of the one thing about prototyping that surprised you the most A brief summary of why it surprised you A descript

Secondary data are the facts and figures that are newly collected for the project at hand. facts and figures obtained by watching people mechanically rather than in person.

The WTO's International Trade Statistics is an annual report that provides comprehensive, comparable, and updated statistics on trade in merchandise and commercial services. This r

Develop a list of some possible entities and attributes located in chill's restaurant database.

Industrial laundry's failure to protect workers against fall hazards has prompted $70,200 in proposed fines from the U.S. Labor Department's Occupational Safety and Health Administ

In one paragraph supported by your text and other research, describe the criteria you would use if you were a manager charged with evaluating corporate contributions to decide whet

1. How to characterize your supervisor's approach to management? For example, which particular management tasks and roles does this person perform most often? What kinds of managem

1. In ________________, the court ruled that: 1) a search is not unreasonable if items sought are not in the possession of the suspected criminal, and 2) the search should not inte

Explain your personal writing process. What has worked for you in your effort to produce quality documents? What is your biggest writing challenge?

A cosmetics manufacturers marketing department has developed a linear trend equation that can be used to predict annual sales of its popular Hand and Foot Cream. We are given F sub