Feedback mechanism - element of total quality management, Project Management

The customer feedback and employee feedback mechanisms are the essential requirements to create customer oriented quality culture. These feedback mechanisms perspectives an accurate evaluation of the operations of the company from bot internal and external perspectives. This evaluation indicates how the operations affect internal and external customers and provide a measurement of customer satisfaction. The information can be gathered through questionnaire surveys interviews use of focus groups and field complaints suggestion systems etc.

Posted Date: 3/1/2013 4:32:20 AM | Location : United States







Related Discussions:- Feedback mechanism - element of total quality management, Assignment Help, Ask Question on Feedback mechanism - element of total quality management, Get Answer, Expert's Help, Feedback mechanism - element of total quality management Discussions

Write discussion on Feedback mechanism - element of total quality management
Your posts are moderated
Related Questions
benefits of work study

At the last board meeting of X Company, the Finance Director showed concern for the lack of planning information obtainable to the company. It was accepted that the company needed

Project managers can become more successful when they develop their understanding of organizations. Any organization can be viewed as having four different frames: structural, huma

What is the important role of Controlling in the management? Controlling: Controlling is described as which managerial function that seeks to make sure an absolute c

Question : Conflict refers to any situation in which there are incompatible goals, thoughts or emotions within or between individuals or groups. For effective management of con

In response to changing customer demands and strong competition, the new product development team of Z Company has been working on a new product range. However, the process has not

Limitations of Group Technology or Cellular Manufacturing Group Technology is a great concept. But all good concepts do have their own limitations and need proper care in their

Discuss the fundamental differences between QA and QC and give examples of usage of each methodology - The notions of QC (Quality control) and QA (Quality Assurance) are deeme

Arvin Automotive, a company that makes muffler assemblies for the Big Three, is committed to the use of Kanban to pull material through its manufacturing cells. Arvin has designed

The Client Masterplan includes introduction, rationale, client objectives and stakeholder management. This should be a rationalisation of the requirements. Guidelines