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Fast delivery - Customers Needs For a Product
The time between a customer placing an order and receiving the product or service. The Royal Bank of Scotland's Direct Line insurance division revolutionised the UK's motor insurance industry, and in the process proceeded from start-up in 1986 to become the largest motor insurer in less than ten years. This was achieved by introducing an operation which cut out the insurance broker traditionally employed, and the associated delay in providing quotations. Instead, the customer transaction is conducted directly by telephone, and, following the answering of a short series of questions, a competitive quotation is given immediately. If the quotation is acceptable to the customer, the provision of a credit card number allows insurance cover to begin without further delay.
how to calculate the idle time
MKD Transportation owns and operates a fleet of container ships and tankers that transport goods around the globe. Company executives have just been contacted by the media with a c
A corporation a. is chartered under state laws. b. is chartered under federal laws c. remains in existence only as long as its owners are alive. d. shifts liability of
A manufacturer of printed circuit boards uses exponential smoothing with trend to forecast monthly demand of its product. At the end of December, the company wishes to forecast sal
A plant layout should be designed in such a manner that it will provide safety and security of employees at all costs. Optimum plant layout calls for high operating e
Who are involve in top management ? Top management level involves Board of Directors, Chief Executive and General Manager and Managing Directors.
factor relating methods for locating a plant
How does CRM help in customer service efficiency?
In which of the following situations would consideration of the minimum efficient scale of operation suggest that the market should be served by a large number of small firms to mi
explain the evolution of operation management highlighting the key stage of development taken place in the operation management practices in modern day organization
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