Explain the various types of leadership, Business Management

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Question 1

(a) Explain on the process of communication, laying emphasis on the various elements that characterise the communication process.

(b) What are the different goals of communication? What are the different levels at which communication occurs?

Question 2

(a) Prepare an application letter for the post of graphic designer at VISTAL Ltd.

(b) Prepare a letter of complaint to a restaurant where, according to you as a customer, the service and food were below standard.

Question 3

(a) Explain the various types of leadership that may occur in small group.

(b) Discuss the reflective-thinking method, including the principal tasks of a group at each stage and the responsibilities of every participant in each group.


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