Explain critical ethical issues facing knowledge management, Other Management

QUESTION

(a) What are some of the major types of Knowledge Management roles that exist in organizations today?

(b) What types of competencies should be present in a good Knowledge Management team?

(d) What are the major steps involved in developing a Knowledge Management strategy?

(e) Compare and contrast the three Knowledge Management metrics of Benchmarking, Balanced Scorecard and House of quality

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