Elements of total quality management, Project Management

ELEMENTS OF TOTAL QUALITY MANAGEMENT (TQM):

The philosophy of Total Quality Management is based on understanding customer needs and improving customer service and satisfaction. There are many elements of TQM addressed to different areas for change. Some of the  main elements are depicted in fig. and discussed below:  

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Posted Date: 10/24/2012 1:33:02 AM | Location : United States







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