Eight Attributes of Management Excellence
1. A Bias for Action.
2. Stick to the Knitting.
3. Autonomy and Entrepreneurship.
4. Simple Form, Lean Staff.
5. Close to the Customer.
6. Productivity through People.
7. Hands-on, Value-driven.
8. Simultaneous loose-tight Properties.
The very last attribute (Simultaneous loose-tight Properties) is a synopsis of the above 7, As according to Peters and Waterman. "Simultaneous loose-tight properties are in essence the coexistence of the central direction and greatest individual autonomy of a corporation... Organizations that exist by the loose-tight theory are on the one hand strictly controlled. Yet simultaneously they permit (indeed, insist on): entrepreneurship, autonomy, and innovation from the rank and file".
Peters adds that a ninth item must be added in the list:
9. Capabilities concerning liberation, ideas, and speed.