E - business or e-commerce, Operation Management

E - Business or E-Commerce

E-commerce (usually referred to by the more encompassing term 'e-business') is few suppliers? defined by IBM's Lou Gestner as being about: Vertically integrated or virtual organisation? 

... cycle time, speed globalisation, increased productivity, reaching new customers and sharing knowledge across institutions for competitive advantage ... 

The following table gives definitions referring to the electronic transactions and the direction of those transactions: 

Electronic transaction                                  

B2B - business to business

(1) used by MRP and ERP systems in communicating to/from suppliers. The transfer of data may include: 

  • Drawings from CAD systems, technical specifications
  • Customer histories, customer order information;
  • Competitor information; benchmarking information
  • Inventory information
  • Costing information/ credit/invoicing data


(2) The creation of forums where businesses and suppliers for a particular business segment can communicate directly both in the posting of orders and the sharing of information related to their industry, for example steel wholesaling in the US.

B2C - business to customer  

E-commerce transactions such as online catalogues (QVC) or banking information where the customer is an individual

C2C - consumer to consumer  

transaction directly between consumers such as classified ads or auction sites

 C2B - consumer to business  

Individuals sell directly to businesses. This may be in the form of goods or services.

Posted Date: 3/15/2013 1:44:50 AM | Location : United States

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