Dimensions of business excellence, Project Management

Dimensions of business excellence

Business excellence is a continuously evolving process and no organisation can be thought of as -excellent performer in all four dimensions. Moreover, when one element is sacrificed at the expense of another, overall performance suffers. So, the expression, -business excellence? must be defined as excelling in the dimensions of its customers, employees, products/services, and profit / return on shareholder equity, over time. An excellent organisation stays so as its environmental conditions change.

Who sets the standard for excellence? Excellence is a yardstick, close to which, you can measure the organisation. But who would say that one yardstick is better than another? Against whom or what do you compare the performance? Industry benchmarking can be misleading. For example, an excellent performer in an industry generally does poorly in one or more of the dimensions.

For those who would like to see their organisations turn out to be excellent, the nature of excellence says something about how to attain it. Reaching excellence is something to be led from the top, not something natural that springs up from  the  underneath.  Nevertheless,  a  leader  cannot  impose excellence; he can only generate the conditions under which it can develop.

The leader must generate a convincing vision for excellence. The organisation must have an apparent understanding of why it exists. The organisation has to define the significance it creates with the Customers valuing  relationships, importance of people; unique    feature that distinguishes from the rest, this vision precedes process creation and skill development, because the answers to these questions dictate the nature of the processes and the types of skills requisite.

In  the  end,  excellence  arises  from  leadership,  not  competition.  Like  a winning football team, excellence is shown in competition. The competition doesn't generate excellence, only the results of leading with excellence as a value.

Posted Date: 9/29/2012 1:43:53 AM | Location : United States







Related Discussions:- Dimensions of business excellence, Assignment Help, Ask Question on Dimensions of business excellence, Get Answer, Expert's Help, Dimensions of business excellence Discussions

Write discussion on Dimensions of business excellence
Your posts are moderated
Related Questions
Question 1: Choosing a social project of your choice, use the SWOT analysis and Force Field Analysis Techniques to scope the project explaining what are feasible and what are n

C y c le Time Optimisation Cycle time optimisation is an operating philosophy of maximising the efficiency of the sub optimal value-added activities while reducing the non-

How can management get more number of goods? Management can get more number of goods (output) though the similar amount of resources input as given below: • Through reducing

J, the Finance Director, is preparing for an important negotiation with P, the Marketing and Sales Director, regarding the way the company's sales targets will be set in the future

Illustrates the Project Evaluation and Review Techniques? PERT (Project Evaluation and Review Techniques): The technique of PERT helps provide better time evaluation for

Types of Accident  Accident   are of different  types. They may be  classified as major  and minor  ones, depending  upon  the severity of the  injury. An accident which  end

Organisational culture is an significant concept since it impacts on most aspects of organisational life and the way in which work is performed. Every organisation will have its ow

discussthe nine project management knowledge areas

Advantages of FMS Flexible manufacturing systems are regarded as one of the most efficient methods to employ in reducing or eliminating problems in manufacturing industrie

What do you mean by Improving Productivity? Improving Productivity: The concentrate of production is creation of goods, might be by the transformation of raw materials or