Difference between performance and productivity measurement, Operation Management

1. Explain the link between productivity and quality? 

2. Who do van Biema and Greenwald (1997) and Drucker (1991) suggest are responsible for the slow growth in service sector productivity? 

3. What is the difference between performance and productivity measurement?

Posted Date: 3/19/2013 1:57:46 AM | Location : United States

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