Develop virtual communication skills, HR Management

Develop virtual communication skills

Conveying ideas virtually can be very different than face-to-face where we use our bodies as well as our voices to communicate. Paralinguistic (the use of voice inflection to express intentions and feelings) is a valuable skill because it can compensate for the absence of visual cues. Active listening virtually is further complicated by the absence of body language. Virtual learners need to use other techniques such as asking clarifying questions and restating or summarising thoughts. Communicating virtually requires the use of clear, concise language that's free from factual and grammatical errors. Further develop the relationships you have built face-to-face with other learners and your tutors by your personality coming through your written communication. Do not read too much into what has been written as effective virtual learners clarify points with others before jumping to conclusions. An advantage of asynchronous communication is that you have time to proofread and consider your words carefully with your audience in mind before pressing the send button. Having said this, you should not take too long to send a response. In asynchronous communication, it is easy to avoid confrontation by ignoring difficult people or communications. Being a good virtual learner and creating an effective learning experience requires an open exchange of information, respect for others' opinions and prompt responsiveness.

Posted Date: 2/20/2013 6:45:52 AM | Location : United States

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