Describe the cleanliness and atmosphere, Operation Management

Assignment Help:

First, select an independent restaurant located in California (fast food, fast casual restaurant, casual dining restaurant or buffet restaurant) and dine in the restaurant. You will need to analyze the service quality of the restaurant in terms of a variety of service quality dimensions. I am going to post the evaluation report of this project on Moodle. Please read each item of the report and fill out the evaluation report. There are two major parts of this project which you need to complete. I will outline the two parts below.Part One:Summarize the overall service experience in the restaurant you chosen. Your summary should be detailed and comprehensive. More specifically, your summary should cover all aspects of the service quality which you receive from the restaurant ( e.g., the atmosphere of the restaurant, how comfortable the furniture is , the air temperature, and so on) Do not use bullet point. Also, use single space and 12 point font Times New Roman. In addition, you might refer to the real mystery shopper report which I will post on Moodle. Part Two:Fill out the evaluation report form. Categories of guest service, product and facilities are rated on a point scale. Any category that does not receive the full credit of points will have an explanation of why. Points are then totaled and given a percentage. Quality and variety of food: Explain the quality and variety of food of your final project restaurant. Use at least 1 paragraph. Speed and attentiveness of service: Explain the speed and attentiveness of your final project restaurant using at least 1 paragraph. Cleanliness and atmosphere: Explain the cleanliness and atmosphere of your final project restaurant using at least 1 paragraph.


Related Discussions:- Describe the cleanliness and atmosphere

What must a short-term or long-term consequence make, What should a short-t...

What should a short-term or long-term consequence make a difference in resolving an ethical dilemma?

Explain the nature of barriers to entry, 1).Under what environmental condit...

1).Under what environmental conditions are price wars most likely to occur in the industry? What are the implications of price wars for a company? How should a company try to deal

Explain what percentage of time are the clerks idle, The parts department o...

The parts department of a large automobile dealership has a counter used exclusively for mechanics' requests for parts. The time between requests can be modelled by a negative expo

Explain why should be performed before signing a contract, What due diligen...

What due diligence should be performed before signing a contract?

Explain women in top leadership positions, How can the inclusion of women i...

How can the inclusion of women in top leadership positions in local and national unions be increased?

Capacity implication, how can make a plan for appropriate capacity of a cin...

how can make a plan for appropriate capacity of a cinema by replacing amount of standard seats with luxury seats?

Explain competencies required of hr management, Review the competencies req...

Review the competencies required of HR management and recommend at least two additional areas in which HR managers should be competent. Provide specific examples to support your re

Determine the standard time by time study, 1. Is work measurement used in y...

1. Is work measurement used in your own organisation? If not, then give thought to how: alternative methods are compared; load is balanced with capacity; productivity is monitored;

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd