Define the negative and positive feedback?, HR Management

Define the Negative and Positive Feedback?

  • Negative - not necessarily detrimental to receiver, depends on how feedback is provided.
  • Positive - from superiors / peers - encourage repetition of that behavior; acknowledge contribution / role of the person to the organization.
  • Exp : 'this file could do with some tidy up.'

            not 'your files are always untidy.'

  • The ideal feedback should describe what needs to be done rather than judging / threatening..
  • Destructive to bring up past behaviour and grievances
  • Deal with current situation.
  • Exp : 'we agreed to take turns answering the telephone. It's your turn.' Not 'you always expect me to answer the telephone CLass Activity.

 

Posted Date: 6/3/2013 3:47:16 AM | Location : United States







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