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Communication - Customer Satisfaction and Service Quality
Involves keeping customers informed in language they can understand and listening to them. It may mean the company has to adjust its language for different consumers - increasing the level of sophistication with a well-educated customer and speaking simply and plainly with a novice. It involves: explaining the service itself, explaining how much the service will cost, explaining the trade-offs between service, cost and assuring the consumer that the problem will be handled.
a firm isconsidering replacement of a machien, whoes cost price is rs 12200 and scrap value is rs 200 the running cost is rupee given below year running cost 1 200 2 50
1. Why would the government not tax us for the Employee Benefits we receive? 2. As a percent of payroll, how much does your employer pay for Employee Benefits? 3. Explain the
Does an MRP system take seasonal items into account? If yes, how does this work?
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Which of the following competitive position of a firm is not as per ADL Matrix? (a) Dominant (b) Favourable (c) Difficult (d) Tenable
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