Are service operation different from manufacturing operation, Operation Management

Q: Are service operations different from manufacturing operations? 

Ans: The immediate answer is yes. However, if we categorise operating systems by one of the variables mentioned such as volume/ variety/flexibility or customer interaction, then service operations lend themselves to analysis just as manufacturing systems have done for many years. Although services have differing characteristics most of the challenges of improving performance and increasing service quality are essentially identical to manufacturing companies. Where attention has been focused on manufacturing companies for the past several decades, today over 70 per cent of the working population now work in a service organisation. The need for continuous improvement will ensure that many of the approaches introduced into manufacturing organisations will be introduced to services. 

 

Posted Date: 3/18/2013 5:24:01 AM | Location : United States







Related Discussions:- Are service operation different from manufacturing operation, Assignment Help, Ask Question on Are service operation different from manufacturing operation, Get Answer, Expert's Help, Are service operation different from manufacturing operation Discussions

Write discussion on Are service operation different from manufacturing operation
Your posts are moderated
Related Questions
Legacy Systems and Improvements Please respond to the following: •From the e-Activity, discuss the challenges legacy systems pose for enterprise system integration. Provide specifi

Would you want to manage an IKEA store? Why or why not?

Two different forecasting techniques (F1 and F2) were used to forecast demand for cases of bottled water. Actual demand and the two sets of forecasts are as follows: PREDICTED DEMA

A U.S. manufacturer that exports goods made at its U.S. plants for shipment to foreign markets

Choose at least one of McDonald's competitors and discuss its position relative to McDonald's. Comment on McDonald's prospects of success against this competitor.

When it is claimed that people that ‘pay' for wrongs are unfairly burdened and should not bear the responsibility for the acts of others, they are opposing to Answer reverse discri

Meile Machine Shop, Inc., has a 1-year contract for the production of 225,000 gear housings for a new off-road vehicle. Owner Larry Meile hopes the contract will be extended and th

Elements of Production Control 1.Control of the Planning: Assure receipt of latest forecast data from sales and production planning bill of material data from product engineer

All of the following statements about profit sharing are true/ except/1.profit sharing plan reward staff based on organization profits/2.profit reward a person according to measure

Which of the following contract types has the greatest risk with the buyer? Answer Cost sharing Cost-Plus-Incentive-Fee Firm-Fixed-Price Fixed-Price-Incentive-Fee