GIS applications should be capable to act as a base system over which the other business process application can be integrated which is the objective of GIS implementation. The definition, design, development and deployment of the GIS for the utility should be based on commercial off-the-shelf products and customization and integration as required through utility. You know that utilities may use the GIS platform for:
1 Network representation/visualization,
2 Networking Reconfiguration/optimization,
3 Preparing designs/schemes,
4 Outage Management Systems,
5 Fault Management,
6 What-If analysis,
7 Improvement in revenue management, and
8 Business development.
Therefore, GIS can now become an integral part of a utility's mainstream daily operations.