+1-415-670-9189
info@expertsmind.com
You are a newly recruited human resources officer at a
Course:- HR Management
Length: 4-5 pages
Reference No.:- EM13375947




Assignment Help
Expertsmind Rated 4.9 / 5 based on 47215 reviews.
Review Site
Assignment Help >> HR Management

You are a newly recruited Human Resources Officer at a large regional financial institution. The organisation is placing a great emphasis on service excellence and is promoting this in order to strengthen its service culture. You have been charged with the responsibility of recruiting a new management team of Team Leaders for the financial institution.

The Team Leaders for the financial institution will be responsible for up to 50 employees (at each location). Team Leaders will be responsible for achieving budgets; acquiring and maintaining retail as well as business banking customers.

Locations: China, Singapore; New Zealand; Hong Kong; Philippines; Malaysia; India; Indonesia; South Korea; Thailand; Taiwan; Australia.

Duties include: Developing strategies to maintain customer base; develop and recommend policies and procedures that promote and strengthen service excellence and ‘a can do' service culture.

Team Leaders are require to be part of; and contribute to area and regional teams in developing business objectives and strategies.

Team Leaders report to the President, Asia-Pacific through their Area Managers.

Complete the following tasks in order to recruit the appropriate staff.

PART A

Task 1 - Job Description

Write a job description for the team leader position.

Task 2 - Job Advertisement

Write a job advertisement for the position.

PART B

Task 3 - The Selection Interview Panel

3.1 List and justify the persons on the selection interview panel and

3.2 write the interview questions

Task 4 - Performance Management review

Design a performance appraisal record for use in a performance appraisal interview.

Answered:-

Verified Expert


Preview Container content

Job Description
Position – Team Leader
Location – Across all locations
Division – Asia-Pacific
Incumbent – Mr. X
Department – Finance
Job Status – Permanent
Job Code – 2014-FIN-001
Reports to – General Manager as Functional Head, and Vice President as Operational Head
Written By – Mr. X, Executive, Human Resources, Date – 02 Apr 2014
Approved By – Mr. X, President – Human Resources, Mr. J, Director - Finance




Put your comment
 
Minimize


Ask Question & Get Answers from Experts
Browse some more (HR Management) Materials
How do these complaints relate to the factors which influence flexibility? Which prevention tips and stretches does the practitioner recommend to minimize or eliminate these
Present the Agenda as a nice handout that you want to distribute to the new employees and employees who will be taking part in the orientation. Set up a schedule, time, and
Develop a set of HRM recommendations for a fictitious, scenario organisation that will be assigned by the Faculty Member that contains the three primary assessment elements.
What is HRM's role in ensuring or improving employee satisfaction in your organization or one with which you are familiar? What are some specific examples of HR activities
Many immigrants are drawn the United States by the belief that American is the land of opportunity, while many Americans also strive for the American Dream, to do better tha
Using the metrics discussed in your text, at www.saratogainstitute.com, and other Web sources that you find, identify five specific metrics and discuss why those measures co
For this assignment, you are to use the text, the online library resources and the Internet to research the use of incentives in motivating employees. Find an organization
Trough some tough financial times. The leadership within that company has decided to pursue the idea of outsourcing a virtual desktop solution that would allow much more fle