+1-415-670-9189
info@expertsmind.com
You are a newly recruited human resources officer at a
Course:- HR Management
Length: 4-5 pages
Reference No.:- EM13375947




Assignment Help
Expertsmind Rated 4.9 / 5 based on 47215 reviews.
Review Site
Assignment Help >> HR Management

You are a newly recruited Human Resources Officer at a large regional financial institution. The organisation is placing a great emphasis on service excellence and is promoting this in order to strengthen its service culture. You have been charged with the responsibility of recruiting a new management team of Team Leaders for the financial institution.

The Team Leaders for the financial institution will be responsible for up to 50 employees (at each location). Team Leaders will be responsible for achieving budgets; acquiring and maintaining retail as well as business banking customers.

Locations: China, Singapore; New Zealand; Hong Kong; Philippines; Malaysia; India; Indonesia; South Korea; Thailand; Taiwan; Australia.

Duties include: Developing strategies to maintain customer base; develop and recommend policies and procedures that promote and strengthen service excellence and ‘a can do' service culture.

Team Leaders are require to be part of; and contribute to area and regional teams in developing business objectives and strategies.

Team Leaders report to the President, Asia-Pacific through their Area Managers.

Complete the following tasks in order to recruit the appropriate staff.

PART A

Task 1 - Job Description

Write a job description for the team leader position.

Task 2 - Job Advertisement

Write a job advertisement for the position.

PART B

Task 3 - The Selection Interview Panel

3.1 List and justify the persons on the selection interview panel and

3.2 write the interview questions

Task 4 - Performance Management review

Design a performance appraisal record for use in a performance appraisal interview.

Answered:-

Verified Expert


Preview Container content

Job Description
Position – Team Leader
Location – Across all locations
Division – Asia-Pacific
Incumbent – Mr. X
Department – Finance
Job Status – Permanent
Job Code – 2014-FIN-001
Reports to – General Manager as Functional Head, and Vice President as Operational Head
Written By – Mr. X, Executive, Human Resources, Date – 02 Apr 2014
Approved By – Mr. X, President – Human Resources, Mr. J, Director - Finance




Put your comment
 
Minimize


Ask Question & Get Answers from Experts
Browse some more (HR Management) Materials
In what ways may a corporation's structure and culture be internal strengths or weaknesses? Look at your organization, and analyze its structural and cultural strengths and
Do a little review of some of the various articles, reviews, and insights into this project. Try to find a couple involving Luke Chung, who testified a couple times with con
Question 1: Reflect on an instance where you were part of a team and evaluate the effectiveness of that team based on the four essential characteristics for effective guidin
In 200 words, what is HR's role in impacting the career development of employees? What should be the role of training? How can training programs be evaluated on their effec
Write an ORIGINAL 4-5 page paper on a chapter that we've covered in this course. You will need to cite your sources, it must be original work, and spelling/punctuation/gram
Research the subject of the Enron and Arthur Andersen relationship. Discuss your findings in terms of the application of ethics in the various decisions made by the Enron an
When large companies get larger, it sometimes raises unexpected issues. When that growth takes place by acquisition and merger, the consequences can be historic, or historic
Please read the questions carefully before writing your responses. There is no ‘model' or ‘unique' answer to the discussion questions. The questions require brief, considere