Write an email to a customer who posted negative feedback

Reference no: EM131284372

Write an email to a customer who posted negative feedback.

Imagine that you work for the Colonnade Hotel and Resort, and a customer posted a video of his negative experience checking into the hotel (Figure 20).

The customer also posted a negative review of the hotel on a travel website (Figure 21).

Prepare an email to the customer, addressing his concerns. How can you win over this very angry customer?

Reference no: EM131284372

Questions Cloud

Should juanita attempt to reduce voluntary and involuntary : Should Juanita attempt to reduce voluntary and involuntary turnover?

Forecast the values of sales : Apply Holt-Winters Double exponential smoothing (without seasonality) to forecast the values of sales X for periods 13 and 14, using α = 0.2 and β = 0.3. Assume 12 months of sales data, as shown in the table below:

Requirements for the construction of a database system : Performance Tuning (COMP 0343A) Analyse requirements for the construction of a database system based on an understanding of performance issues and Gather and analyse data for database performance and tuning.

Write the two dimensional steady state heat equation : The outside temperature and heat transfer coefficient are and The two plane surfaces are maintained at uniform temperature. Write the two-dimensional steady state heat equation and boundary conditions.

Write an email to a customer who posted negative feedback : Imagine that you work for the Colonnade Hotel and Resort, and a customer posted a video of his negative experience checking into the hotel (Figure 20).

Explain if apple will succeed without steve jobs : Discuss if Apple's competition has increased their share of the marketplace at Apple's expense. Discuss if Apple will succeed without Steve Jobs.

Write the heat equation and boundary conditions : The two plates are pressed together and insulated along their exposed surfaces. Write the heat equation and boundary conditions.

How could the hospital in this example have prepared : Why would an organization care whether its supervisors speak in favor of or against union representation? Explain and justify your answer.

Calculate the return on assets : A. Calculate the returnon assets (ROA), the return on equity (ROE), the leverage ratio, and banks capital as a percent of assets. B. Suppose the capital requirement were 8% and the bank increased its asset holdings, financed entirely by credit, t..

User Account

All Pages