Why should a company use it service management principles

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Reference no: EM13232202

Why should a company use IT Service Management principles? analyse the benefits and advantages of using this approach

Assessment Criteria

Essay Questions - each will be marked out of 100

Demonstration of an understanding of the course material and evidence of further reading

Demonstration of the appropriate usage of tools and techniques taught on the course (e.g. SWOT, PEST, ITIL)

Relevance of the answer to question and the ability to effectively use the tools and techniques taught on the course to support your answer

Reference no: EM13232202

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