Reference no: EM131184058

Question 1: Totals help people make comparisons during analysis.

True

False

Question 2: A pictogram is used to track progress toward completion of a six-month construction project.

True

False

Question 3: Which of the following is a collection of artifacts that demonstrate your communication, people, and technical skills?

Print résumé

Beamer

Electronic résumé

Professional portfolio

Question 4: Which of the following allows a company to conduct a presentation in real time over the Internet simultaneously with a conference telephone call?

Webcasting

Stand-alone presentations

Videoconferencing

Augmented reality conferencing

Question 5: All report headings that are of the same level must be consistent in position, appearance, and grammatical construction.

True

False

Question 6: Which of the following is a characteristic of a formal report?

Formal reports are written in natural language.

Formal reports include personal pronouns.

Formal reports contain much detail.

Formal reports are subjective.

Question 7: When viewing tabulated research results, readers or listeners need exact statistics rather than rounded fractions and percentages.

True

False

Question 8: The main function of vertical reports is to contribute to management control.

True

False

Question 9: Identify the parts of the addenda of a report.

Introduction, body, and analysis

References, appendices, and index

Executive summary, authorization, and transmittal

Table of figures, table of contents, and title page

Question 10: Primary research relies on firsthand data, such as responses from pertinent individuals or observations of people or phenomena related to your study.

True

False

Question 11: When a consultant proposes a program to a client, a memorandum report is preferred over a letter report.

True

False

Question 12: Allen is preparing a pie chart for the Empty Stocking Fund to show the proportionate low spending on administrative overhead as compared with services for children. The pie chart consists of several percentages. To make his graphic more understandable to readers, Allen should:

begin with the smallest slice at the 12 o'clock position and position the remaining slices in ascending order of size.

explode the administrative overhead slice.

label only the slices that reflect service programs.

use a legend to identify the color for each slice.

Question 13: Because webcasting runs on each participant's Internet browser, a presentation can reach hundreds of locations at once.

True

False

Question 14: A(n) _____ includes a reminder that an application for a certain job is on file, presents additional education or experience accumulated and its relationship to the job, and closes with a reference to desired action.

application form

recommendation request

thank-you message

follow-up message

Question 15: Career services centers:

assist students in preparing electronic portfolios to supplement their résumés.

specialize in providing temporary employees to companies and might be able to place a candidate in a position on a temporary basis until he or she finds a full-time job.

increase efficiency of processing the volume of résumés received in a competitive market.

increase your opportunities to develop rapport with peers and professors and gain an edge over less-involved applicants.

Question 16: Which of the following is an accurate statement about a report?

Analytical reports are used when comparing items for purchase.

Formal reports place two headings consecutively without any intervening text.

References are usually not included in a report that solve specific problems.

Addenda parts in a report use the same page numbering system as that in the body of the report.

Question 17: Which of the following is true of phone interviews?

It places interviewees in an anxiety-producing situation and helps make an evaluation of the interviewee's performance under stress.

It allows candidates to meet individually with a number of different interviewers.

It maximizes the expenses involved in interviewing out-of-town candidates.

It screens candidates in order to narrow the pool of applicants who will be invited for in-person interviews.

Question 18: The structure of a proposal:

does not include equipment used in research.

avoids including the budget of a program.

is usually designed to be a short, brief report.

includes details about the manner in which a problem is solved.

Question 19: The functional résumé:

is easier to use and more common than reverse chronological résumé.

is effective for applicants who have progressed up a clearly defined career ladder and want to move up another rung.

requires a complete analysis of self, career, and the job sought.

emphasizes dates and job titles.

Question 20: Friends, relatives, and neighbors make good job references because they know the candidate well and can personalize their recommendations.

True

False

Question 21: Fraction, ratios, and percentages are all examples of _____.

common language

data distortion

diverse language

qualitative interpretation

Question 22: Which of the following points is true of the use of headings in outlines?

Use different font style and color for headings of the same level that address different parts of the report.

All first-level headings should contain one second-level heading only.

Add up to six-level headings in each report to make a report more organized.

All headings of the same level must be treated consistently.

Question 23: Presentations should be used to deliver large amounts of detailed information as communicating such information over email will bore the recipients.

True

False

Question 24: Identify the type of presentation in which a speaker is called on without prior notice.

Extemporaneous presentation

Memorized presentation

Manuscript presentation

Impromptu presentation

Question 25: The STAR method (Situation or Task/Action/Result) refers to a:

consistent format for writing a letter of recommendation.

consistent format to help a job applicant answer open-ended questions.

method used to evaluate the long-term and short-term goals of a job applicant.

method used in researching positions that are of interest to people looking for a job.

Question 26: Darren was asked to document a research paper as part of his final examination. The assignment needed weeks of careful study and experimentation before submission. Having ignored the paper until the day before the submission, he felt that he had no choice but to lift material off another research article that he had found on the Internet. In other words, Darren is guilty of _____.

plagiarism

libel

slander

defamation

Question 27: Derek is assigned the task of writing a short report about his findings on the attitudes of custodial employees on the job. The audience for the report is the management of his company. Which of the following formats should Derek use?

Letter format

Memorandum format

Form report

Solicited report

Question 28: Rajesh presented a lecture to the biology students at AMT University. However, his presentation was not well received by the audience. Which of the following actions of Rajesh is most likely to be the reason for the audience's reaction?

He did not use speech habits such as clearing the throat and coughing.

He used transition words to move from the body of the presentation to the closing.

He smiled and waited for the audience's applause.

He did not tie the closing to the introduction of the presentation.

Question 29: Typically, an executive summary is included to assist the reader in understanding a long, complex report.

True

False

Question 30: Which of the following is an accurate statement concerning the use of primary and secondary research methods?

Secondary research helps establish a point of departure for further research.

A researcher typically chooses either secondary or primary research and seldom uses both.

Primary research is the predominant research method selected for a study, with secondary research available as an option, if needed.

Secondary research includes observation, experimentation, and normative surveys unlike primary research which provides information that has already been created by others.

Question 31: Which of the following is a common error at the data-gathering stage?

Using large samples

Using samples which are not representative

Using information from unbiased sources

Gathering a lot of information

Question 32: Which of the following is a type of presentation in which a speaker plans, prepares, and rehearses but does not write everything down?

Extemporaneous presentation

Impromptu presentation

Manuscript presentation

Memorized presentation

Question 33: While employment videos are helpful in communicating a person's qualifications and abilities, their use may also:

enable the potential employer not to stereotype.

eliminate potential illegal discrimination.

encourage the potential employer to focus on your physical characteristics.

prevent embarrassment should your employer find an old version of your résumé.

Question 34: To avoid a tone of egotism in a résumé, _____.

do not use action verbs that provide emphasis

do not use too many adjectives or adverbs that seem overly strong

divide the list of activities into appropriate divisions and then select an appropriate label

summarize information that is relevant but does not merit several separate lines

Question 35: Alicia is conducting a study on consumer behavior. She needs to note the number of people who shop at a particular grocery store at a particular time during a weekday. She also needs to pay attention to their preferred brands of choice, the arrangement of items at the store, and the customer service they receive. This is an example of a(n) _____ study.

observational

normative

experimental

replication

Question 36: In a series interview, multiple candidates meet with an interviewer at the same time.

True

False

Question 37: Fractions, percentages, and the Dow Jones Industrial Average are examples of the common language used in communicating difficult or complex numbers.

True

False

Question 38: Which of the following is a common error that hinders the accurate interpretation of data?

Interpreting results from a large sampling

Tabulating a questionnaire with many items

Basing a conclusion on lack of evidence

Applying statistical analysis

Question 39: Laurent is being interviewed for the position of content analyst at Alping Inc. Zara, the interviewer, asks Laurent to tell her about a time when Laurent was able to convince someone to look at things from her perspective. This question posed by Zara is an example of a(n) _____.

opinion question

credential verification question

standard interview question

behavioral question

Question 40: In the context of on-campus interviews, the purpose of a second interview is to:

give executives and administrators other than the human resources interviewer an opportunity to appraise successful candidates.

allow students to interview with large companies whose representatives typically would not visit colleges with small applicant pools.

give the human resources interviewer a chance to evaluate and scrutinize successful candidates.

assess the candidates' technological knowhow.

Question 41: At the end of every year, Trent Enterprises sends an annual report to its shareholders. This is an example of an analytical report.

True

False

Question 42: Identify an important factor of phonation.

Articulation

Pronunciation

Volume

Intensity

Question 43: Using empathy, a presenter can effectively focus on the listener as an individual rather than a stereotype of a specific culture.

True

False

Question 44: In a formal report, the use of first-person pronoun, I, is generally acceptable.

True

False

Question 45: Which of the following should a speaker generally avoid in the body of a presentation?

Quotes from prominent people

Simple vocabulary and short sentences

Familiar frame of reference

Numerous detailed statistics

Question 46: Graphics should clarify, simplify, or reinforce the data.

True

False

Question 47: Madison is preparing a report on war fatalities in three different war zones. She has designed a bar chart comparing the number of fatalities in each war zone and now wants to insert it into her report. Which of the following is a recommended way to insert the graphic into her report?

Madison should introduce the graphic in the text immediately before the graphic appears and then put in an analysis after it.

Madison should insert the graphic followed by a reference to the graphic in the form of a page number or "see above."

Madison should interpret and analyze the graphic before the graphic appears in the report.

Madison should analyze the graphic and place it in the references section at the end of the report.

Question 48: Graphics must be saved for data that that are difficult to communicate in words alone.

True

False

Question 49: _____ are defined as informal presentations prepared and presented with little time for planning and developing.

Extemporaneous presentations

Memorized presentations

Phonetic briefings

Oral briefings

Question 50: Which of the following is an effective introduction strategy for a presentation?

Avoid startling statistics

Use jargon and technical terms

Establish rapport

Present the purpose statement indirectly