Reference no: EM131317708
Question 1
Value Analysis is carried out at:
a. the conceptual stage
b. production stage
c. product maturity stage
d. product decline stage
Question 2
Required capacity is a function of technology.
True
False
Question 3
The Quality Function Deployment (QFD) methodology is used for:
a. distributing a product
b. monitoring a project's schedule
c. determining a customer's needs and wants
d. monitoring technological changes
Question 4
A disadvantage of Flexible Manufacturing Systems (FMs) is that it requires substantial pre-planning.
True
False
Question 5
Research indicates that 85% of quality problems are due to worker errors.
True
False
Question 6
Virtual reality allows a designer to "move" though a 3-dimensional object such as a digital prototype car and to inspect physical relationships more accurately.
True
False
Question 7
A benefit of mass customization is that it allows for:
a. high variety and high volume simultaneously
b. high variety and low volume simultaneously
c. low variety and low volume simultaneously
d. low variety and high volume
Question 8
Dealing with customer complaints properly is part of the quality process.
True
False
Question 9
Level strategy in aggregate planning involves:
a. varying the number of employees needed for each production cycle
b. changing capacity and demand constantly to keep production equal to demand
c. producing the same amount for each production cycle
d. high production cots
Question 10
Kanban is:
a. a symbol used to authorize production at "downstream" operations from "upstream" operations
b. a flag for authorizing production at "upstream" operations from "downstream" operations
c. a tool for computing economic order quantities
d. a tool for computing production order quantities
Question 11
Poka yoke in Japanese means foolproof design of products and processes.
True
False
Question 12
A cybernetic view of productivity is that productivity is a measure of the relationship between:
a. inputs and outputs
b. inputs, outputs and the environment
c. inputs, outputs and discontinuous technologies
d. inputs, outputs and the Internet
Question 13
Expert systems are a subset of the field of artificial intelligence.
True
False
Question 14
The ABC analysis tool is a tool that:
a. allows managers to focus on efficiency and other issues associated with the most important inventory items
b. ensures more frequent counting of all inventory items
c. is used for computing economic order quantities
d. is used for computing quantity discounts
Question 15
The term House of Quality is associated with:
a. the headquarters of ISO 9000
b. Analytical Hierarchy Process (AHP)
c. Quality Function Deployment
d. The headquarters of the Baldridge Award
Question 16
Which of the following enables an organization to customize and integrate its business processes?
a. DSS
b. MIS
c. ERP
d. TPS
Question 17
Spot the wrong answer. Supply chain encompasses:
a. flows of materials
b. flows of finance
c. flows of information
d. flows of manpower within the organization
Question 18
When a product reaches the growth stage in its life cycle, corporate strategy should focus on:
a. strengthening product differentiation
b. beta testing
c. product and production design
d. standardization of product and processes
Question 19
Check sheets are a convenient way of recording data to enhance better detection of patterns, such a s product failures.
True
False
Question 20
Which of the following is not a location method?
a. Taguchi method
b. Center of gravity method
c. Factor rating method
d. Transportation method
Question 21
In OM, value is a function of costs and quality.
True
False
Question 22
All business, small and big, should forecast demand, competition and technology. The most important factor in forecasting demand is anticipating:
a. technology
b. competition
c. inflation rates
d. customer predilections
Question 23
Computer Aided Manufacturing (CAM) uses computers to:
a. compute optimal production runs
b. control manufacturing equipment
c. prepare production documents
d. create digital objects
Question 24
Which of the following is true of Flexible Manufacturing Systems (FMS)?
a. They are automated warehouses
b. Thy are the means for achieving human intelligence in machines
c. They do not require substantial pre-planning
d. They are integrated machine tools and robots designed to optimize the flow of materials and finished goods
Question 25
When we design a product such that small changes in critical variables (features) will not cause the product to fail, we are said to be engaged in:
a. Configuration management
b. Concurrent engineering
c. Modular designing
d. Robust designing
Question 26
Which of the following is a qualitative forecasting method?
a. consumer survey
b. exponential smoothing method
c. trend projections method
d. weighted moving averages method
Question 27
JIT has an inherent capability for tolerating problems.
True
False
Question 28
Which of the following is an example of the holding costs of inventory?
a. re-tooling
b. clerical support
c. insurance
d. maintenance
Question 29
Which of the following is not a source of quality in production management?
a. mission and vision statement
b. JIT systems
c. empowerment of employees
d. a reduction in maintenance budget
Question 30
Assignment is:
a. an MRP method
b. an aspect of the transportation model
c. a JIT methodology
d. a linear programming method
Question 31
Full cost view of maintenance and the traditional OM view of maintenance are both products of classical economics. Therefore, both approaches consider opportunity costs from lost sales, lost market share and lost customers in their formulations.
True
False
Question 32
In performing assessments of major new technologies, a Second Order Assessment covers:
a. a decade or less
b. many decades
c. few decades
d. a particular stage of the product's life cycle
Question 33
The ideal inventory is no inventory.
True
False
Question 34
An advantage of a repetitive-oriented production strategy is that:
a. it offers flexibility in producing products
b. it is a good compromise between process and product-oriented strategies
c. the process (and the facility) is organized around the product
d. the customer gets complete satisfaction of her needs and wants
Question 35
New products need longer-term forecasts than mature products because current technologies are better able to capture information about new products than mature products.
True
False
Question 36
To improve service processes, it is advisable to focus on the following EXCEPT:
a. layout
b. product
c. human resources
d. technology
Question 37
Standard for the Exchange of Production (STEP) data allows for global design collaboration using common software protocols.
True
False
Question 38
The Three Laws of real estate are:
a. schedule, cost, quality
b. quality, affordability, specification
c. location, location, location
d. location, cost, quality
Question 39
Flow diagrams are like flow charts for computer programs.
True
False
Question 40
Shrinking demand for old technology or products is an example of a cycle.
True
False
Question 41
A company that does extensive international business is called:
a. supranational
b. multinational
c. multidomestic
d. global company
Question 42
Short-term forecasts are better than long-term forecasts because:
a. we have better technology for short-term forecasting than long-term
b. it has been so proved by quantum physics
c. it has been so proved by Newtonian physics
d. the uncertainties associated with short-term are less than long-term
Question 43
Forecasts are more accurate for individual products than for product aggregates.
True
False
Question 44
Business Process Reengineering (BPR) is a routine re-thinking and redesigning of a business's processes.
True
False
Question 45
Agile production is the opposite of mass customization.
True
False
Question 46
A mass customization process strategy:
a. is high-variety, high-volume
b. is medium-variety, medium-volume
c. is low-variety, medium-volume
d. has standardized modules
Question 47
The "Bathtub Curve" refers to:
a. distribution of failure in machines and organizations
b. a type of facilities lay out approach
c. a type of capacity planning approach
d. a tool used in aggregate planning
Question 48
A process map:
a. describes each step in the production process
b. describes the time required to complete each step
c. is a graph showing the production functions in the production process
d. has arrows that connect boxes that show the sequence between steps in the production process
Question 49
Possession of the latest technology ensures competitive advantage.
True
False
Question 50
Another term for TQM is Six Sigma.
True
False
Question 51
Research has established that hindsight is definitely better than forecast.
True
False
Question 52
The "cost of quality" concept reflects the fact that the absence of quality processes can be very expensive.
True
False
Question 53
Which of the following accounts for productivity lags in the services industry?
a. uncontrollable information explosion
b. services industry deals with intangibles that cannot be measured
c. processes in the services industry are customized
d. services industry is not interested in productivity measurement
Question 54
The goal of a human resource strategy in operations management is to maximize productivity.
True
False
Question 55
Cross docking means rapid transfer of goods directly from incoming trucks to outgoing trucks.
True
False