What steps would you take to improve the quality

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Reference no: EM132184684

Discussions: 1. This discussion is practice for your Unit 2 assignment.

Research the priorities in the current publication of the National Quality Strategy. Select and discuss the one priority that you believe is the most important to healthcare today. What other industry can use this strategy?

This is an opportunity for you to explore the practical application of quality research in healthcare. I encourage you to respond in first person, share personal experiences, and ask questions to further develop your understanding of quality in healthcare.

2. Quality measurement in healthcare

In the healthcare setting measuring quality is what the quality teams like to make sure is excellent. Pretend, that you are the new quality improvement director at the hospital. You have evaluated tons of patient surveys, complaints, and clinical patient data reports. What steps would you take to improve the quality and would you assemble together a quality team to help make improvements to your hospital? What steps would you take to measure the current level of quality at the hospital? Make sure your initial post is a minimum of 250 words or more

3. Using the Medicare Hospital Compare website; research two hospitals. One hospital should display a high level of quality and the other hospital should display a low level of quality.

After thoroughly researching your hospitals on the Medicare Hospital Compare website, discuss how their quality performance differs. What is the first hospital doing that is yielding a high level of quality? What could the second hospital do to increase their level of quality? Finally, how would you increase value to the services provided by both hospitals? 250 WORDS

This is an opportunity for you to explore the practical application of quality research in healthcare. I encourage you to respond in first person, share personal experiences, and ask questions to further develop your understanding of quality performance and value in healthcare.

4. Current State of Quality: Internal Dynamics

What are some of the variables that can affect your hospital internally and externally? Would you hire a marketer or a website developer to improve your hospital website? Or would you recommend expanding your quality and what are some of the internal dynamics that can be used to build a successful brand or mission for the hospital? Make sure your initial post is a minimum of 250 words or

5. Current State of Quality: External Dynamics

It is your duty to find out what are some of the external variants that influence the quality with healthcare organizations including your hospital. List some of the external elements that affect your quality and why. You have a meeting to discuss quality initiatives and how to increase your level of impact from the external elements. How would you prepare and what would you present at the meeting as the new quality improvement director? Make sure your initial post is a minimum of 250 words or more

6. Using the Medicare Nursing Home Compare website, research one nursing home that displays a low level of quality as indicated by their Five Star Rating*

• The nursing home should display a low level of quality (-2 star rating)

• The nursing home should display a low level of safety

After thoroughly researching your nursing home on the Medicare Nursing Home Compare website, discuss their quality performance and life safety indicators. What types of deficiencies did this nursing home receive in its most recent survey? Discuss the scope and severity of these deficiencies. What would you do to correct some of these problems?

This is an opportunity for you to explore the practical application of quality research in healthcare. I encourage you to respond in first person, share personal experiences, and ask questions to further develop your understanding of quality performance and value in healthcare. 250 WORDS

7. Quality Measures

The meeting with the stakeholders was a success, yet they pose a great question and would like further explanation on it. Can you explain the differences between clinical quality and customer service quality? Name the advantages and disadvantages of each and how they would benefit your facility when implemented properly? Make sure your initial post is a minimum of 250 words or more and responses to your peers should be at least a minimum of 100 words. 250 WORDS

8. Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.

After thoroughly researching your nursing home on the Medicare Nursing Home Compare website, discuss the demographics of the nursing home (e.g., ownership, location, etc.). Address the reported customer complaints (e.g., nature of complaint, validity of complaint, etc.). Was the complaint validated by noncompliance of regulation or policy? What would you do to correct these complaints? Finally, how do you compare these customer complaints with the nursing homes' survey deficiencies?

This is an opportunity for you to explore the practical application of quality research in healthcare. I encourage you to respond in first person, share personal experiences, and ask questions to further develop your understanding of quality performance and value in healthcare. 250 WORDS

9. How do you plan on applying what you have learned from this class into your career?

Be sure to engage in conversation with others by asking questions, sharing personal experiences, or offering suggestions for future opportunities. Discussion should be maintained in a professional manner using appropriate communication skills. 250 WORDS

Reference no: EM132184684

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