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A company wants to maintain a 99.9% Customer Service Level for their top selling items. Given the following information, what should they set as their safety stock level:
a) Hourly demand = 250
b) Resupply time (lead time) = 2 hours
c) Standard deviation = 50
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Flower shop uses 750 clay pots a month. Illustrate what additional annual cost is the shop incurring by staying with this order size.
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Who should be involved in gathering this data/ Is it the sole responsibility of the boss or should staff be involved as well? If the latter, are there any issues that management needs to control, and why?
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