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A Florida coastal community experiences a population increase during the winter months with seasonal residents arriving from northern states and Canada. Staffing at a local post of- fice is often in a state of change due to the relatively low volume of customers in the summer months and the relatively high volume of customers in the winter months. The service rate of a postal clerk is 0.75 customer per minute. The post office counter has a maximum of three work stations. The target maximum time a customer waits in the system is five minutes.
a. For a particular Monday morning in November, the anticipated arrival rate is 1.2 customers per minute. What is the recommended staffing for this Monday morning? Show the operating characteristics of the waiting line.
b. A new population growth study suggests that over the next two years the arrival rate at the post office during the busy winter months can be expected to be 2.1 customers per minute. Use a waiting line analysis to make a recommendation to the post office manager.
Use Microsoft Project to document the project's WBS. Include a brief but specific appraisal of the usage of Microsoft Project as a tool for estimation and how this technology assists in project planning.
Based on the above reading and the knowledge gained from your assigned readings, write a paper that describes how you would use each theory to motivate your employees. Be very detailed and support what you say with research.
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Which of the following operations consulting tools are used in the cost impact and payoff analysis stage in the operations consulting process
The most inexpensive renewable source of electricity generation is
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Determine how many pizzas would have to be sold to break even.
advertisement that exemplifies consumption as described in the text and define its relation to the material in the text. In this world of consumerism
A california auto club reengineers customer service. describe the customer service process at CSAA
Review your results from the What's My Face-to-Face Communication Style? self-assessment. Interpret the scores of your peers on the Peer Perception Survey.
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