What is the most creative customer wow experience

Assignment Help HR Management
Reference no: EM131259576

There are many ways to increase customer satisfaction, and increase the level of customer service in your establishment. One is to "tune in" or be more sensitive to guest needs. Another might be to establish a greater rapport with your customers.....knowing your customers by name is extremely important in our field.

I have found the most effective method of improving customer service is to provide an "unexpected" or "special" service to a guests experience, sometimes at a moment's notice. The term used for this kind of customer surprise, is called "wowing" the guest.

Airlines occasionally "wow" their passengers with a small candy bar treat as they board. It is unexpected and makes for a nice "appreciative" surprise to the travel experience. By the same token, restaurant chefs from time to time may send out a small, one-bite Amuse-Bouche (look it up) to the table "compliments of the chef".

Think about your dream job once you graduate. From a customer service perspective, what is the most creative customer "wow" experience you can think of that will go along way in retaining their business, yet at the same time, not be a costly burden to your operation?

Your initial post should be at least 250 words.

Reference no: EM131259576

Questions Cloud

Find the rate of acceleration of the system : The initial speed of the box at the bottom of the incline is 2 m/s. How far does the box travel along the incline before coming to rest?
Why might health care organizations and staff members : Why might health care organizations and staff members be reluctant to report adverse events? Explain the financial and nonfinancial implications that a major adverse event may have on a health care organization.
Create a bcg matrix for jetblue airways : Create a BCG Matrix for JetBlue Airways. Recommend speci?c strategies and long-term objectives. Show how much your recommendations will cost. Clearly itemize these costs for each projected year. Compare your recommendations to actual strategies pl..
Explore both new and traditional modes of advertising : Explore both new and traditional modes of advertising. Discuss the appeal/power and limitation of each. Develop a Research Proposal.
What is the most creative customer wow experience : Airlines occasionally "wow" their passengers with a small candy bar treat as they board. It is unexpected and makes for a nice "appreciative" surprise to the travel experience. By the same token, restaurant chefs from time to time may send out a s..
What is the purpose of the abc classification system : What is the purpose of the ABC classification system? Identify and explain the types of costs that are involved in an inventory system.
How are organizations similar to living things : 1. How are organizations similar to living things? 2. Why is it important to understand organizational behavior?
The accounting pogram is expected to increase the benefits : Describe how your education in the accounting pogram is expected to increase the benefits you provide to an employer. What do you think will be the long term effect on your salary? Why did you choose to pursue a degree in business rather than some ot..
Understanding of creating effective presentations : Creating an Effective Business Presentation For this assignment, you will demonstrate an understanding of creating effective presentations by putting yourself in the place of an IT manager whose company is seeking to be included in an IT/business ..

Reviews

Write a Review

 

HR Management Questions & Answers

  Employee retention effort to be comprehensive

Why it is advisable for an employee retention effort to be comprehensive? To what extent does IBM's on-demand program fit that description and why?

  What effective control systems does health care organization

What effective control systems does a health care organization have in place to ensure that different people with varying professional commitments and approaches are consistent with the organization's mission in a patient-centered environment?

  Create a work breakdown diagram

Create a Work Breakdown diagram. Create a Network diagram. Estimate the earliest and latest start times for each activity

  What do you mean by ethical dilemma of managers

What do you mean by ethical dilemma of managers?

  Explain at least four examples of real firms who

discuss the advantages and the disadvantages of the first mover and the last mover theoriesyou should provide an

  What are the types of plans

What are the types of plans? How are they distinguished from one another?

  The use of databases

Prepare a memorandum examin the use of databases in your organization

  Explain the primary financial control tool used to manage

explain the primary financial control tool used to manage the operations of an organization and how can it equip

  The civil rights act and affirmative action programs

The Civil Rights Act and Affirmative Action Programs Regulations require that private employers with more than 100 employees (50 for federal contractors) are required to file an annual report with the EEOC.

  Importance of salary negotiation for prospective employee

Discuss the importance of salary negotiation for a prospective employee as well as the employer? Explain.

  Indicators of strategic hrm effectivenessfind an article

indicators of strategic hrm effectivenessfind an article through proquest that discusses the proposition that hrm adds

  Examines the characteristics of an effective team leader

Prepare a written essay that examines the characteristics of an effective team leader

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd