What is southwest airlines doing to maintain the advantage

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Reference no: EM131080769

Watch the video and answer the following questions.

http://www.cbsnews.com/videos/southwest-airlines-satisfies

**Not just give the statement what you saw, give me the idea of what you think

Questions:

• What is Southwest Airlines doing to maintain a competitive advantage?

• Who are their stakeholders and what are they doing to satisfy them?

• Why would someone be willing to work for Southwest at a lower pay than the market average?

• Describe the corporate culture and how it effects the customer?

• As a human resources professional, what would your role be in supporting this culture?

Reference no: EM131080769

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