Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
XTremely Fast Service, Inc.:-
XTremely Fast Service, Inc. is a call center with several business units. One of its business units, Fabulous 4, currently staffs four operators who work eight hours per day Monday through Friday. They provide customer support for a mail-order catalog company. Assume customers call Fabulous 4 during business hours and that-on average-a call arrives every 3 minutes (standard deviation of the interarrival time is equal to 3 minutes). You do NOT have to consider any seasonality in this call arrival pattern. If all four staff members are busy, the customer is rerouted to another business unit instead of being put on hold. Suppose the processing time for each call is 5 minutes on average.
a. What is the probability that an incoming call is not processed by Fabulous 4?
b. Suppose that Fabulous 4 receives $1 for each customer that it processes. What is Fabulous 4 daily revenue?
c. Suppose Fabulous 4 pays $5 for every call that gets routed to another business unit. What is its daily transfer payment to the other business unit?
Norms influence behavior conformity among group members. What factors will influence group members to conform to a group's norms, and when will members remain independent? Do individuals who do not conform to the group's norms ever succeed in in..
Is inventory an asset or a liability? How do we determine if it is an asset or a liability? Please provide specific examples. As a flow-over from the inventory management discussion thread, How does an ABC approach improve inventory management?
Based on the list of the seven concepts of TQM, One mentioned is employee empowerment. I have always said that the person actually doing the job should be involved in any type of continuous improvement. They know the job best. Management involvement ..
What batch size would you choose in order to minimize the inventory without reducing the process capacity? Assuming that all units of a batch have to be processed before they can move to the next step.
With the credit-card contracts, credit-card companies can unilaterally change the interest rate. Discuss whether there should be any requirements of reasonableness or fair dealing implied in the agreement. Analyze and evaluate the various issues pres..
Think of a local bookstore, such as Borders, and describe in detail the risks associated with this bookstore’s sale of merchandise (not limited to books) to customers, and propose at least four internal controls that would mitigate those risks.
Caluculate the anual holding cost plus the annual ordering cost to get the total annual cost when using an order quantitly of 200 boxes. Calculate the EOQ and the total annual cost for this order quantity.
What kind of management focuses on the work of individuals?
During the course of a day, employee Jennifer Anniestown (an accountant) constantly opens and updates her Facebook account on her iPad, checks on her lottery ticket numbers.
Some companies operate without developing strategies by copying competitors' successful competitive decisions. Others insist on creating a clear strategy. The challenge of developing a clear, sustainable strategy depends on a reliable process, resear..
Creating an organizational culture is one of the most significant aspects of a leader’s job. Recommend three methods you would use to emphasize service and quality as part of your organization’s culture and how the message would be communicate throug..
You have been relocated by your employer to a new city for an assignment that will probably last for two years. You do not want to sell your home – a four-bedroom, two-bath Tudor – so you decide to rent it. Describe the interested parties and their p..
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd