What extent should suzanne be so concerned about aaron

Assignment Help HR Management
Reference no: EM131065563

Interpersonal Relations Case 13.1

The Talkative Boss

Suzanne, a claims adjuster,looked up from her desk as she saw her boss, Aaron, approaching. Suzanne muttered to herself," I hope Aaron has a brief question related to my job. I don't have time to talk with him this morning. If I don't get this complicated Claim processed this morning, the sales department will be screaming at me."

"Hi Suzanne," said .Aaron. It looks like another beautiful day here in Monterey. There's not a cloud in the sky. It's criminal to be inside on such a nice day. My family and I would love to he down at the beach. How are things going for you today?"

"Nothing too had is happening," said Suzanne. "I'll be caught up with my work soon. I'm on a rush job right now. The sales department is pushing me to get this complicated claim finished by noon today."

"Suzanne, don't let the sales department hassle you.

"They want everything right away. Somehow the sales department doesn't realize that claims adjusting takes a lot of painful attention to detail. Better late than lousy, I always say."

"I don't disagree with you, Aaron. It's just that not; getting a claim processed on time makes me a little nervous. We could lose a big customer by being late on paying claim."

"Don't be so uptight, Suzanne. You're too young for high blood pressure or a coronary," responded Aaron.

Aaron proceeded to engage Suzanne in general conversation for another 15 minutes before he received a text message from his assistant. "Sorry we don't have enough time to finish our business," said Aron as he left Suzanne's cubicle.
Suzanne then worked through her lunch hour and turned in her claims report one hour late. Perplexed, she telephoned Lori, a coworker in another department, and asked if she would be able to meet on a bench outside the office building after work for a few minutes.

After the two were comfortably seated, Suzanne lamented to Lori: "I just don't know what to do about Aaron. He's gobbling up my time. At least three days a week he sits in front of my desk chatting for fifteen minutes, about nothing, in particular. If I look like I warn him to leave, he becomes annoyed. Once when I tried to politely get Aaron away from my desk, he told me that our conference was not over until he said it was,"

"What really worries me is that Aaron sometimes chastises me for being late with my work, when it is he who is making me let. The whole thing has become a ridiculous problem. Any suggestions?"

Case Questions

1. To what extent should Suzanne be so concerned about Aaron taking up her time?

2. What should Suzanne do to preserve her relationship with her boss, yet still get her work on time?

3. Should Suzanne work extra hours to make up for the time she loses in small talk with Aaron?

4. What specific technique about boss relationship apply to this case?

Reference no: EM131065563

Questions Cloud

Develop a summary that contains the monthly payment : Buying a home is the biggest single investment or purchase that most individuals make. This project is designed to give you some insight into the home-buying process and the associated costs.
Three major characters from the novel : Cannery Row by John Steinbeck. Choose three major characters from the novel and discuss how each one contributes to the group psyche ( brain ) of the cannery Row area. Use quotes from the novel to prove main points.
Summarize the results of your power analysis : Summarize the results of your Power Analysis. P. S. I created this summary to show what information/statistics to present and how to present it.
Analyze the organization external competitive environment : A. Analyze the organization's external competitive environment to identify opportunities and threats. Analyze the organization's internal operating environment to identify the organization's strengths and weaknesses
What extent should suzanne be so concerned about aaron : To what extent should Suzanne be so concerned about Aaron taking up her time - what should Suzanne do to preserve her relationship with her boss, yet still get her work on time?
Solve the logarithmic equation algebraically : Solve the logarithmic equation algebraically.
Design a circuit that monitors chemical level in given tank : Design a circuit that monitors the chemical level in each tank and indicates when the level in any two of the tanks drops below the specified point.
Draw the regressive line on the scatter plot : "Choose two variables you think might have a roughly linear relationship. Gather data on these variables and do the following statistical analysis- Make a scatterplot and Find the correlation.
Discuss the various career paths within epidemiology : Discuss the various career paths within epidemiology as a public health

Reviews

Write a Review

 

HR Management Questions & Answers

  Question regarding the improper accounting practices

You are required to prepare an investigative report on a recent corporate scandal that involve improper accounting practices or any form of financial scandal.

  Theorist gallery tour

After reading textbook and viewing the ECE 101 Theorist Gallery Tour shared above, it is likely that you still have some questions about these theorists and the key principles of their theories.

  What mental models do you have about attending a college or

what mental models do you have about attending a college or university lesson? are these mental models helpful? could

  Leverages the collective knowledge of a healthcare team

Collaboration leverages the collective knowledge of a healthcare team. Peer evaluation and support, provided in the spirit of continuous improvement and organizational success, result in higher quality deliverables than generally possible by the e..

  Hr professional as change agent

HR professional as change agent - Select an HRM or organizational topic, trend, or issue

  Creating a compelling vision

Leaders today must be able to create a compelling vision for the organization. They also must be able to create an aligned strategy and then execute it. Visions have two parts, the envisioned future and the core values that support that vision of ..

  Modern business environment

When were the last time you participated in a survey? How helpful do you think the information was you provided? How could the research have been done differently to make it more effective?

  Job design

Research one current (2006 or later) published article related to the topics in the readings for the week which is an excellent resource for full-text articles. Note: the article must relate to human resource management strategies, policies, and/or p..

  Explain the human resource management process

Explain the human resource management process, its role in supporting the overall organizational strategies, and the various functions involved in human resource management

  Theoretical views of the situational contingency leadership

What are the theoretical views of the situational contingency leadership? Choose and extend the explanation of one of these theoretical views

  Why are career development and succession planning

why are career development and succession planning important components of an organizations strategic

  Measure employee morale

What measures can be taken to assess the morale of current employees and how likely they are to leave or stay and describe at least 3 methods you could use to measure employee morale

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd