What does the acronym batna stand for

Assignment Help Operation Management
Reference no: EM131392625

Outsourcing: Managing Interorganizational Relations

Project Management Ch 12

6th Edition
Your Results:

The answer for each question is indicated by a .

1:The transferring of business functions or processes to other companies has traditionally been known as

A)Subcontracting

B)Downsizing

C)Partnering

D)Joint venture

E)Outsourcing

2:Advantages of outsourcing project work may likely include all of the following EXCEPT

A)Shortened project duration

B)Reduced costs

C)Higher level of expertise

D)Reduced conflict

E)Increased flexibility

3:Why are extensive training and team building activities important when managing contracted relationships?

A)Extensive training and team building activities are not worth the effort because people issues will usually work themselves out over time.

B)So team members are provided with a theoretical understanding of the barriers to collaboration as well as the skills and procedures to be successful.

C)So conflict management processes can be put into place

D)So teams can still function together when co-location is not important for project success

E)So teams can identify difficult individuals and keep their distance during the project

4:Outsourced projects are susceptible to conflicts since people are unaccustomed to working together. Which of the following is a primary control mechanism for dealing with and resolving problems?

A)Arbitration

B)Escalation

C)Collaboration

D)Mediation

E)Regulation

5:Key practices in the partnering approach to managing contracted relationships include

A)Single project contracting

B)Risk being transferred to the other party

C)Access to each other's organizational resources

D)Structured communications

E)Independent project teams

6:Which of the following is part of the traditional approach to managing contracted relationships?

A)Structured communications

B)Long-term commitment

C)Total company involvement

D)Shared risk

E)Mutual trust

7:Which of the following is true in regard to negotiation when managing projects?

A)It is a competitive contest

B)Each negotiator should win as much as he or she can for his or her side

C)If project managers are not able win negotiations, they will not be seen as effective leaders

D)Success is measured by how much is gained compared to the other party

E)It cannot be viewed as a contest

8:Best practices in outsourcing project work include all the following EXCEPT

A)Well defined requirements and procedures

B)Training and teambuilding activities

C)Well-established conflict management processes

D)Frequent reviews and status updates

E)Short-term, no pressure, outsourcing relationships

9:The result of teambuilding among the project's participants that states their common goals for the project as well as the procedures that will be used to achieve these goals is a

A)Signed contract

B)Legal partnership agreement

C)Project plan

D)Partnering charter

E)Responsibility matrix

10:What does the acronym BATNA stand for?

A)Best alternative to a negotiated agreement

B)Be able to negotiate an agreement

C)Better ability to negotiate an agreement

D)Best ability to have a negotiated agreement

E)Better agree than no agreement

11:Long-term partnerships will provide all the following EXCEPT

A)Improved communication

B)More efficient utilization of resources

C)Reduced communication requirements

D)Lower administrative costs

E)Improved innovation

12:Ultimate success of the project is determined by

A)Whether the project was completed on time

B)Whether the customer is happy

C)Whether the project meets specifications

D)Whether the project was under budget

E)Whether the project served the purpose it intended

13:Principled negotiation emphasizes developing win/win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation?

A)Use objective criteria when possible

B)Be honest and forthright

C)Focus on interests, not positions

D)Separate the people from the problem

E)Invent options for mutual gain

14:Mathematically, customer satisfaction is a function of the extent to which perceived performance exceeds expectations. A customer satisfaction ratio of .95 indicates that a customer is

A)Very satisfied

B)Slightly satisfied

C)Neutral. Expectations were met

D)Slightly dissatisfied

E)Very dissatisfied

15:When considering principled negotiation, revealing why you are trying to achieve something instead of demanding what you want or need is an example of.

A)Separate people from the problem

B)Be honest

C)Focus on interests, not positions

D)Invent options for mutual gain

E)When possible, use objective criteria

Reference no: EM131392625

Questions Cloud

Find the undamped and damped natural frequencies : A mass-spring damper system as shown in Figure 15-1b (p. 687) has the values shown in Table PI 5-1. Find the undamped and damped natural frequencies and the value of critical damping for the system(s) assigned.
Find the consumers surplus and the producers surplus : Find the consumers' surplus and the producers' surplus at the equilibrium level for the given price-demand and price-supply equations.
Design 3-liter versions of each : Design 3-liter versions of each and compare their dynamics. Write a report that explains why the manufacturer chose these arrangements and justify your conclusions with sound engineering analysis.
Why the manufacturer chose this unusual arrangement : Write a report that explains why the manufacturer chose this unusual arrangement and justify your conclusions with sound engineering analysis.
What does the acronym batna stand for : Principled negotiation emphasizes developing win/win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation?Which of the foll..
Prefer cat bond with an indemnity trigger : Why might a government entity (say the California Earthquake Authority) prefer a cat bond with a parametric trigger but an insurance or reinsurance company (say American Family) prefer a cat bond with an indemnity trigger?
Identify the most important media channels : Choose a sport organisation and then identify the 10 most important media 'channels' that this organisation has at its disposal to publicise and promote themselves and their activities, providing a brief justification for each
What pressure range corresponds to given temperature range : A methyl chloride vapor-pressure thermometer will be used between and 200°F. What pressure range corresponds to this temperature range?
Understates the unemployment rate : Economists note that in the US the Government's monthly data on inflation and unemployment "overstates" the inflation rate (i.e. reports inflation higher that what it rcaUy is) and "understates" the unemployment rate (i.e., reports unemployment lower..

Reviews

Write a Review

 

Operation Management Questions & Answers

  Geographic markets served-what makes unique from firms

Using the internet, look up at least one major shipping company (such as Maersk or Hanjin) or an NVOCC and describe it in terms of scope of services offered, geographic markets served, and what makes it unique from other firms in the market.

  Multiple niching is preferable to single niching

Market-nichers avoid large markets and try to be the leader in a small market or niche. Nichers have three tasks: creating niches, expanding niches, and protecting niches. Multiple niching is preferable to single niching. Identify three “nichers” (fi..

  Draft a business memo to the operations manager and

you are a new member of the operations team of a midsize manufacturing company with 500 employees. the decision makers

  This case provides the opportunity to match financing

this case provides the opportunity to match financing alternatives with the needs of different companies. it allows the

  Leadership challenges facing human resource professionals

What are the top leadership challenges facing human resource professionals? What are some strategies that could be used to address those challenges? How could these challenges be implemented? Panel and Their Former Companies?

  Important to being an effective leader

Use the scoring information in the blue shaded area, select one area that you think you need to work on to be an even better leader/manager. Explain why you think this is important to being an effective leader. What could you do to improve in this ar..

  Analyze emerging leadership theories

This discussion helps you develop the skills to master the following course competency: Analyze emerging leadership theories that are appropriate for a global agenda.

  What are the causes of quality problems on the greasex line

what general steps should Hank follow in setting uup a continuous improvement program for the company? What probmes will he have to overcome to make it work?

  What business-level strategy does southwest seem

What business-level strategy does Southwest seem to be pursuing? Why? What corporate-level strategies is Southwest pursuing? Why? How do these strategies create value for the organization? For the customers?

  Effective presentations

Your boss wants you to make a presentation on your team's effectiveness report to the management team including your chief executive officer. Using the South University Online Library or the Internet, research how to create a Microsoft PowerPoint pre..

  What are the indicators for using a regression analysis

What are the indicators for using a regression analysis? Create a research scenario in which it would be correct to use a regression analysis, including the research question, sample size, and dependent and independent variables?

  Which two are redundant for the customer

PH produces many electronics products for the USA, Europe, and the UK. The plugs required for each of these geographical areas are different, so PH decided to create one version, and then ship these with three different plugs (i.e., of which two are ..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd