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What are the underlying root problems in given case study

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Read the Case Study 12.4 Edna, Lesbian Employee (Carr-Ruffino, pg 500). What surface problems do you notice? What are the underlying root problems? What actions would you recommend Edna to take? Create your discussion using the 4 key steps of a Case Study: Step 1: Identify surface problems, Step 2: Ask Why-Why to get root problem, Step 3: Generate solutions, and Step 4: Take action or make recommendations. Provide solid support for those recommendations.

Reference no: EM131058484

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