Reference no: EM13324560
1.) which of the following hotel rates is generally available to business travelers?
A.) the family plan B.) corporate rates C.) weekend excursion rates D.) aarp rates
2.) the marriott hotel awards club memebers at the _____ level can be upgraded to the concierge level, a very upscale type of hotel accommodation, within 48 hours of the arrival date?
A.) gold B.) black C.) silver D.) platinum
3.) normally, committees should be formed _____ prior to the date of a convention.
A.) one year B.) three months C.) six weeks D.) three years
4.) which of the following is usually the most undesirable seat in an aircraft?
A.) an aisle seat B.) a middle seat C.) a window seat D.) a front seat
5.) if you decide to hire a travel agency,your travel partner will assist you with?
A.) getting travelers to the airprot on time. B.) making airline,hotel, and rental car reservations C.) planning your company's travel budget D.) filling out business traveler profiles.
6.) which of the following is the least expensive class of airline service?
A.) first class B.) business class C.) coach class D.) connoisseur class
7.) which of the following is usually the largest type of rental car?
A.) economy B.) midsize C.)convertible D.) luxury
8.) advance airlines seat reservations and boarding passes protect a traveler in case?
A.) he or she is delayed B.) he or she is upgraded to another class C.) someone else takes his or her seat D.) he or she must cancel a trip
9.) when you visit a possible site for a convention, its called a
A.) site inspection B.) convention inspection C.) city inspection D.) hotel inspection
10.) once you select a travel agency and a travel partner, you should set up a ___ for each traveler.
A.) business traveler profile B.) credit card file C.) executive club membership file D.) personnel profile
11.)which of the followiong is the most widely used and accepted form of payment for making business travel arrangements?
A.) 30-day accounts payable B.) cash C.) major credit card D.) personal check
12.) due to the busy and conflicting schedules of businesspeople, homw many mailings are usually sent to potental participants when preparing for a convention?
A.) one B.) two C.)three D.) four
13.) when you're planning a convention, which of the following steps would you complete first?
A.) select the site B.) form the committees C.) write the program D.) write the invitation
14.) a meeting planning company would be most beneficial to planning which of the following meetings?
A.) a monthly status meeting B.) a workshop C.) an incentive meeting D.) a convention
15.) your contract with your travel agency should always be
A.) formal B.) notarized C.) sent through the mail D.) in writing
16.) rick is interviewing the manager of a travel agency to determine whether or not he should hire the agency to handle his company's travel needs. although rick is very impressed with the agency and the manager, rick notices that the service fees are very high. when rick asks the manager to either lower or waive the fees. the manager says that the fees are nonnegotiable. rick should
A.) hire the agency anyway and pay the fees. B.) make the reservations himself instead of hiring an agency C.) interview the managers of some other travel agencies D.) insist that the manager waive the fees
17.) which of the following information should be part of your travelers business travel profiles?
A.) family information, such as number and ages of children B.) religious and spiritual beliefs C.) preferred airlines, class of service, and special meals D.) salary and benefit information
18.) on a larger aircraft, which class of airline service is located directly behind first class?
A.) business B.) economy C.) coach D.) connoisseur
19.) the most important consideration when selecting a site for a convention is that the convention hall is
A.) well-known B.)centrally located C.) small D.) inexpensive
20.) a discounted, round-trip airfare with specific cancellation rules is called a(n) ____ fare.
A.) reserved B.) one-ticket C.) excursion D.) first-class