Total quality management is bottom-round management

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Reference no: EM13855217

True or False

1. Total Quality Management (TQM) is a bottom-round management philosophy, in that workers who actually do the work are the ones responsible for quality improvement initiatives.

2. Waiting time in queue increases exponentially with the coefficient of variation of processing times.

3. In a queuing system with 10 servers, if the system’s utilization is 80%, then there are on average 8 customers being processed at the servers

Reference no: EM13855217

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