The two approaches that may be taken to improve quality

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Reference no: EM131439488

1. ______ is a mini-culture within an organization that can reflect the values and beliefs of a specific segment of an organization, formed along lines, such as established departments and geographic regions.

a. Dominant organizational culture

b. Organizational culture

c. A code of conduct

d. Organizational sub-culture

2. The two approaches that may be taken to improve quality are the ________ and ________ approaches.

a. Baldridge, Deming

b. innovation, creativity

c. evolutionary, revolutionary

d. efficiency, effectiveness

e. reengineering, incremental improvement

Reference no: EM131439488

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