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Visit a fast food restaurant, coffee shop, or grocery store during a peak time of day. Spend 30 minutes observing the procedures in place to serve and process customers. Keep track of how long each process takes.
Write a 3-5 page analysis of your observations. Make sure that you answer the following:
How would you measure the efficiency of the process?
What are the key design principles that govern the effectiveness of this process?
Did you observe lag times in the process?
What part of the process was the slowest?
What part of the process was the fastest?
What changes to the process would you recommend?
Describe the key components of the communication plan.
Distinguish between customer value, satisfaction and quality.
Review the Four Intrinsic Rewards underlying intrinsic motivation, how managers can cultivate motivation in others, and the causes and consequences of job satisfaction.
A technology dominance battle is not one product vs. another that is really the same technology, for example, two brands of smart phones. Do not choose product battles. Be sure to address the relevant factors, battle milestones, and key phases of ..
Stephanie the CEO of XYZ Inc., is trying to increase the level of effort and therefore performance in her company. Based on expectancy theory on motivation she knows that effort does not lead directly to performance
The actual demand for the patients at Omaha Emergency Medical Clinic for the first six weeks of this year are as follows:
Why is technical complexity greatest with continuous-process technology? How does technical complexity affect organizational structure?
Sharp Discounts Wholesale Club is considering consolidating its two service desks into one location, staffed by two clerks. The clerks will continue to work at the same individual speed of four min per customer.
Southern Mississippi Pulp & Paper Company
variable pay components designed to address specific problems this organization is experiencing. Describe your recommendations also discuss how your recommendations will help resolve specific problems.
An organization recently developed a new compensation system, which has moved the organization from a static grade-based salary to a performance-based compensation system with possible yearly increases determined by yearly performance reviews.
A customer joining the line selects a pizza by consulting the billboard, marks her selection on a customized form, and hands the form to one of several assemblers who produce the pizza.
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