The mediator has to be careful not to validate the factual

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Reference no: EM13468176

For this assignment consider the 4 points below in forming your response. Write a brief paragraph (3-4 sentences) on each of the 4 points laying out you reasoning.

1. The mediator has to be careful not to validate the factual contentions of either disputant.

2. How does the mediator guide the process without causing Betty to lose face?

3. How does the mediator refocus the conversation on the disputants' shared interests in resolving the dispute?

4. How does the mediator confirm and recognize Betty's emotions without alienating Veronica?

Reference no: EM13468176

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