The county medical society answering service

Assignment Help Management Theories
Reference no: EM13763027

Grace Reed had been working at the County Medical Society Answering Service for 18 months when she received a promotion to shift supervisor. Grace was quite excited. She had worked very hard to develop the technical skills for answering calls and the interpersonal skills for communicating with patients and their doctors. Also, she had demonstrated her desire for the promotion by volunteering for overtime and holiday work. Finally, she had been promoted. 

Reference no: EM13763027

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