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Salesmanship and customer relationships
A key to building a strong customer relationship is to demonstrate relating skills with the customer. (for a sales person)
a) What are some of these skills?
b) Describe ways that a sales representative can demonstrate these skills in a customer relationship?
c) What behaviors can cause tension in the relationship between the customer and the sales representative?
what are some of the benefits and drawbacks to each particular style - Task vs Person Leadership
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