Seven crucial conversations of health care

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Reference no: EM131375917

As the nurse manager, analyze how you would use each of the seven crucial conversations of health care in the Maxwell article to resolve conflict. Review the additional articles below for support.

  • Evans, S. (2007). Silence kills -- Challenging unsafe practice. Kai Tiaki Nursing New Zealand, 13(3), 16-19.
  • Maxwell, D., Grenny, J., McMillan, R., Patterson, K., & Switzler, A. (2005). Silence kills: The seven crucial conversations for healthcare.VitalSmarts. Retrieved fromhttp://www.aacn.org/WD/Practice/Docs/PublicPolicy/SilenceKills.pdf
  • Other voices. More clinicians speak up about flawed care, but silence still kills. (2011). Hospitals & Health Networks / AHA, 85(4), 14-15.
  • Download the 2005 Silence Kills Study from- Silence kills: The seven crucial conversations for healthcare. (2005).VitalSmarts. Retrieved fromhttp://www.silenttreatmentstudy.com/silencekills/

Reference no: EM131375917

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