Scorecard in diminishing and overcoming myopic behavior

Assignment Help Operation Management
Reference no: EM131143274

In 2002, Worldclass Lighting launched an initiative to introduce the balanced scorecard into the Asia Pacific and Greater China regions, in order to provide a new management tool for its lighting business covering four perspectives-financial, customer, process, and learning and growth. The balanced scorecard ran successfully for a period of time until implementation issues surfaced that undermined its benefits, such as unquantifiable measures in target setting and the over-measurement of indicators. In 2009, a plan to terminate the balanced scorecard was presented to the Asia Pacific Chief Executive Officer ("AP CEO"). The AP CEO must now make a decision about whether to continue using the balanced scorecard.

Question: 1. Assess the scorecard in diminishing and overcoming myopic behavior (an over-focus on a short-term financial [objective] performance measure to the detriment of non-financial goals and initiatives in the business unit).

(Hints: Evaluation of scorecard effectiveness in reducing myopic behavior for Worldclass including full support)

Question: 2. Assess and evaluate the scorecard from the angle of the cost of over-measurement (i.e., information overload), which is one of the detriments of the scorecard.

(Hint: Identification of overmeasurement problems for Worldclass)

Reference no: EM131143274

Questions Cloud

Management involvement is also very important : Based on the list of the seven concepts of TQM, One mentioned is employee empowerment. I have always said that the person actually doing the job should be involved in any type of continuous improvement. They know the job best. Management involvement ..
Creating applications for a change project communication : Analyzing and creating applications for a change project communication based on the change in one of your researched companies to include an analysis of a company change communication and writing an original change communication message. (2 new r..
Improve clinical practice through application of evidence : When reading quantitative research articles, how do you, a nurse wanting to improve clinical practice through application of best evidence, read a quantitative study? What do you look for as indicators that the study was a rigorous one? That the find..
Modify your code to ask the user for the id of a restaurant : Copy check1.py to check2.py and continue to work on check2.py. Modify your code to ask the user for the id of a restaurant between 1 and 155 (humans don't need to know about list ids starting at 0).
Scorecard in diminishing and overcoming myopic behavior : In 2002, Worldclass Lighting launched an initiative to introduce the balanced scorecard into the Asia Pacific and Greater China regions, in order to provide a new management tool for its lighting business covering four perspectives-financial, custome..
What is that minimum cost : After an aggressive marketing campaign in the local community, Lumyn Electronics discovered that their cost can now be modeled by the equation: C(n) = 25n2 - 1,500n + 25,000, What is that minimum cost
How can these organizations relate top executive pay : How can these organizations relate top executive pay and company performance financially? How has HRL considered differences in the culture of top executives and their motivation to perform better when determining their pay?
Determine the deflection of the plate when p = 9 kips : The plastic block shown is bonded to a fixed base and to a horizontal rigid plate to which a force P is applied. Knowing that for the plastic used G = 55 ksi, determine the deflection of the plate when P = 9 kips.
Total quality management-involvement of people : "involvement of people". This makes me think about how important team work is. How successful can any company be without teamwork. I enjoy watching sports and even the most talented teams (when looking at individual talent) will not be successful if ..

Reviews

Write a Review

 

Operation Management Questions & Answers

  Elucidate what reasons might be using a single measure

different standards for different products or services (e.g., 1.00, 1.20, 1.33 also 1.40). Elucidate what reasons might there be for using a single measure also Elucidate what reasons might there be for using multiple standards.

  Now select component with the lowest rating

Now select a component with the lowest rating (choose one if you have tie). Make recommendations for a job design change or any other action that would improve your level of satisfaction with this component of your job.

  Reduce future liability and problems of the new business

John is the sole proprietor of a business that designs web pages. He leases an office and buys computer equipment. He has an idea or a new software product, however, on which he works whenever he has time and which he hopes will be more profitable th..

  What can we learn from the model that ideo

Every business move involves RISK. Expanding to a global corporate structure introduces is one of the top rated areas of risk right now. What can we learn from the model that IDEO has created regarding innovation?

  What is the average resource load factor

What is the average resource load factor. How is it used to determine project completion times. What are two methods for addressing the constrained resource allocation problem

  Illustrate what is the break-even volume with a single-shift

Illustrate what is the break-even volume with a single-shift operation. Illustrate what is the maximum revenue with a single shift.

  What is the amount of his new annual payment

Robert is repaying a debt with 21 annual end-of-the-year payments of $1300 each. At the end of the 4th year, he makes an extra payment of $2600. He then refinances his loan by reducing his remaining payment period by 2 years and making level payments..

  Horizontal-trend-seasonal-cyclical and random

Please explain the 5 different time series patterns (horizontal, trend, seasonal, cyclical, and random) and provide at least one well-known business for each. For example: Horizontal – an organization operating at a relatively consistent demand patte..

  Describe external competitiveness point to specific

explain external competitiveness. point to specific examples and be as thorough as possible in your response.be sure to

  About the preventive maintenance problem

A hospital has seven large identical heat pumps. If one of the heat pumps malfunctions, it could seriously impact hospital operations. Based on the above information, what Preventive Maintenance policy do you recommend? Why?

  How many units of the part are held on average

How many units of the part are held, on average, as mower inventory? What is its value?

  Learning about the various issues surrounding

Over the past several weeks, you have been learning about the various issues surrounding the challenges and numerous situations that exist legally that differ from those of the United States.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd