Quality management for organizational excellence

Assignment Help Operation Management
Reference no: EM131275747

Quality Management for Organizational Excellence by David L. Goetsch and Stanley B. Davis, Page 263-264, Discussion Assignment 15.1 Reacting to a Process Gone Wrong: Cignet Plastics Corporation is a contract plastics die-casting house serving a wide range of clients. Over the years, Cignet has been a favored supplier of precision die castings for a major producer of model airplane kits. In recent days, the defect rate of these parts has increased. (Acceptance is based on a visual inspection of the parts for appearance.) After a thorough audit of the process, Quality Assurance has concluded that there has been no change to the process. It claims that the increase in defects must be variation that is related to some assignable cause. The president of Cignet Plastics does not have a clue as to what that means, and has called you in for an explanation.

1. What will you tell the president?

2. He wants you to change the process to reduce the number of defects, but you know that is the wrong approach. How do you talk him out of it?

3. What approach would you use to get the operation back to normal?

Reference no: EM131275747

Suppose the manufacturer produces at a cost

Suppose the manufacturer produces at a cost of $20/unit. The distributor sells to end customers for $50/unit during season and unsold units are sold for $10/unit after se

Planning and controlling organizational performance

Discuss the role that a supervisor plays in planning and controlling organizational performance. Also discuss the challenges of organizing a work structure and environment in

Comprehensive regional economic integration agreement

The European Union is by far the most important and most comprehensive regional economic integration agreement in the world. Nonetheless, the EU faces numerous challenges, in

How would the efficiency of the production operation

How would the efficiency of the production operation that you have envisioned be calculated (your answer should be specific to the type of product you selected, not just a g

Managing customer relationships by don peppers-martha rogers

Think about the companies you do business with as a customer. Name an example of a company that identified and recognized you, one that differentiated you by need or value, on

Consolidation-reorganization and even bankruptcy

Dalmar has worked for 22 years at a 40-employee branch of a large auto parts chain. Business has been very bad lately, and there are rumors of consolidation, reorganization,

Supplier selection is now global concern

Supplier selection is now a global concern, with competition coming from countries all over the world. Circumstances like hurricanes, earthquakes, and tsunamis have a negative

Compute the takt time in minutes for a system

Compute the takt time in minutes for a system where the total time per shift is 850 minutes, there is one shift per day, and workers are given 1 x 20 minute breaks and 30 minu

Reviews

Write a Review

 
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd