>> Operation Management
Contact the owner or manager of an organization by phone or e-mail in your city or town. Request a 15-minute personal interview or meeting for the purpose of discussing "business objectives." During your meeting, seek answers to the following questions:
1. Do you believe it is important for a business to establish and clearly communicate long-term and annual objectives? Why or why not?,
2. Does your organization establish objectives? If yes, why type and how many? How are the objectives communicated to individuals? Are the organization's objectives in written form or simply communicated orally?
3. To what extent are managers and employees involved in the process of establishing objectives?
4. How often are your business objectives revised and by what process?