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A public service organization has found that its membership consists almost entirely of wealthy Caucasian women over 60. While it has been open to males for decades and has sought to diversify its membership across age, income and ethnic groups, it has not succeeded.
What do you think the decision and the information needs should be in this case? Should the first priority be to determine why previous efforts have failed? What alternative courses of action would you recommend evaluating through research?
A drugstore uses fixed-order cycles for many of the items it stocks. The manager wants a service level of .98. The order interval is 15 days, and lead time is 2 days. Given th
PBK uses 50 bags of whole bean coffee every month, assume demand is steady throughout year. PBK has signed contract to purchase coffee from Phis Roasters for price of $25 per
Describe four skills that will help you serve customers effectively. What are the steps you should take to solve a customer service problem? Describe three strategies you can
The three-station work cell has a product that must go through one of the two machines at station 1 (they are parallel) before proceeding to station 2. The bottleneck time of
Choose one or two of these contemporary operations themes that you believe are affecting a workplace (or an organization with which you are familiar). Explain how your organiz
Discuss the factors influencing employee issues including the right to work, employment at will, due process and employee participation, health and safety standards, family
Healthcare organizations are, by definition, in the community. Healthcare leaders should be of the community. What are some ways you – as an individual healthcare executive –
Discuss the importance of a balanced scorecard as a measure for evaluating performance and strategizing for success. Include each of the four balanced score-card elements (fin
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