Product or a service from an industry

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Reference no: EM131227907 , Length:

Operations and Information Management

The manufacturing/service process design is based on a considerable number of potentially conflicting variables and represents, in essence, a number of trade-offs. Arguably, the Nature of the Business, the Nature of the Product, the Nature of the Market Place, and the Supply Chain Dynamics, affect all decision-making pertinent to process design, management and development.

A) By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design.

B) Discuss how the five Operational Performance Objectives may influence decision-making associated with process design and layouts.


In your answer you must consider Demand Management, Inventory Management and Forecasting, and the effect of other functions of the organisation such as Marketing, Procurement,and Supply Chain Management. Some examples of products/services researched by students in the past include: Smart Phones (specific makes and models), Cars (specific makes and models), NHS A&E Departments, Restaurants, Waterworks, Nuclear Power, Shipbuilding, Waste Recycling etc. The list is potentially endless.

The maximum word count is 3000 words (+/- 10%) excluding Table of Contents, Executive Summary, References, Appendixes and Tables. You will also need to take the following into account when completing your assignment:

- Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?)

- Establishment of relevant theory (e.g. what do we mean by process management?)

- Allocation of credit and sources used (have I included references and citations to the material I have used?)

- Clarity of argument

- Overall report presentation including spelling and grammar

- Adherence to nominated word limit (+/- 10%)

- Word processed (letter size 12, times new roman, 1.5 space), fully referenced (Harvard Referencing System)

Please remember that marks for assignment will also be awarded in relation to presentation and structure, and aspects such as use of examples, figures, tables, illustrations and statistics that indicate wider/independent reading.

Verified Expert

This assignment has been prepared on Samsung smartphones manufacturing process. There were two parts in answering this assignment. Part A and Part B. Each of these have been answered as per the marking criteria. There is an executive summary in the report. Part A dealt with factors influencing process design for which I have talked about Galaxy 7 manufacturing related inventory management, vertical integration, supply chain management etc. Whereas for Part B, important operational performance objectives were discussed. There are 15 references in the file.

Reference no: EM131227907

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10/1/2016 6:34:36 AM

See attached the assignment and note this: - My preference is to take into consideration the case study of "Samsung with smartphone manufacturing like Galaxy 6 or 7". - needs at least 15 or 20 references. - But if there is a good other product/service with a good dissertation, I will appreciate. let's me know on the title the person will choose before start.


10/1/2016 6:33:26 AM

INDICATIVE READING Please refer to the reading list issued at the start of the module on Online Campus. Further material in the form of articles from refereed journals and web references are available through and, which are two good starting points for refereed publications. You have access to these through the University library account. You should also have a look at Please search for “How it is made”.

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