Popular way for employees to communicate with customers

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Blogging has become a popular way for employees to communicate with customers and other parties outside the company. In some cases, employee blogs have been quite beneficial for both companies and their customers by providing helpful information and “putting a human face” on other formal and imposing corporations. However, in some other cases, employees have been fired for posting information that their employers said was inappropriate. One particular area of concern is criticism of the company or individual managers. Should employees be allowed to criticize their employers in a public forum such as a blog?

In a brief email message, argue for or against company policies that prohibit critical information in employee blogs.

Reference no: EM131275448

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