Philosophy of customer service

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Reference no: EM131055404

Read Disney Institute Case Study: Elizabeth Public Schools in the content section of our course

Complete and submit the case study in accordance with the Case Study Guidelines document.


1. Do some outside research on Disney. What is Disney's philosophy of customer service? How does Disney implement its customer service philosophy?

2. How did the Elizabeth Public School System adapt and implement the Disney customer service model?

3. Select a company with which you are familiar, and recommend one idea from the Disney Model that would help the business improve its customer service.

Reference no: EM131055404

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